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Meet our ISS Placemakers

Our Placemakers share their diverse backgrounds, career journeys and frontline experiences across healthcare, education, energy and resources, defence, remote services, catering, cleaning and facility management. Their stories show how they create places where people and businesses thrive – and why they’re at the heart of everything we do.
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Female Placemaker at Eastern Health
People Stories

Through the lens of long service

Meet Eileen Doyle, an ISS catering supervisor with 34 years' experience at Eastern Health. She discusses her role with Victoria's second-largest healthcare provider and her outlook on future innovations in healthcare catering.

1 min read
Web_Mobile-Kevin Lam - ISS Global Management Trainee graduate
People Stories

From ISS trainee to ISS trailblazer

Kevin Lam, a recent graduate from the ISS Global Management Trainee program (GMT), explains how this experience has set him on the leadership track in facility management.

1 min read
Tim Li, Food Services, Eastern Health
People Stories

Catering to success in hospital care

Tim Li manages cold plate commercial kitchen operations at Eastern Health. He shares his industry insights and how his team supported the rollout of Regethermic food trolleys.

1 min read
Catherine Franzi, Director Energy & Resources
People Stories

Workplace gender parity in the Energy & Resources sector

Catherine Franzi, Director, Energy & Resources, is an experienced facility management senior executive. She shares her views on the status of gender balance in the workplace in the Energy & Resources sector.

1 min read
L Kunze, Griffith University
People Stories

Workplace gender equity in facility management

Louisa Kunze, Site Manager at Griffith University, works with a large, diverse team across two campuses. She shares her views on the status and progress of gener balance in the workplace.

1 min read
Web_Mobile-Sam Mawson Village Manager Thunderbird WA
People Stories

Fly-In-Fly-Out (FIFO) live and work in remote services

Sam Mawson, ISS Village Manager, Thunderbird Mineral Sands Village, talks about career opportunities and the challenges of working FIFO in remove services with a young family back home.

1 min read
Sanjay Silwal, Placemaker receiving award
People Stories

From ISS cleaner to ISS contract administrator

Hear from Placemaker Sanjay Silwal on how his ISS career trajectory has launched him from international student and ISS cleaner to ISS contract administrator.

1 min read

Meet our global ISS Placemakers

Across continents and cultures, our people bring the ISS purpose to life in their own unique ways. These stories highlight the passion, dedication and human connection that define exceptional service around the world.
GL_Ayşe Şahin ISS Catering Services
People Stories

Ayşe Şahin: How a haircut helped restore a young patient’s confidence

Facing cancer is a huge challenge for anyone, and when a teenage girl in hospice care started losing her hair due to treatment, Ayşe Şahin, from the ISS Catering Services team at Kayseri City Hospital in Türkiye knew she could help.

1 min read
Web_Desktop-Gulfem - People Story
People Stories

Gülfem Büyükkırcalı Ömerali: being curious and never giving up are key to success

In 2014, Gülfem began her journey with ISS Türkiye as a Food Service Specialist, shortly after returning from Sweden where she completed her master’s degree in food science.

1 min read
webimage-Cheng Ming
People Stories

Cheng Kwok Ming: From an act of service to saving a life

A newborn baby with a high fever and severe cramps is a terrifying prospect for any parent.

1 min read
Web_Desktop-Darwin Lloyd still photo
People Stories

Darwin Lloyd

Darwin Lloyd’s journey from the Caribbean to the UK: When belief in yourself meets opportunity, it unleashes a remarkable career journey never expected.

1 min read
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People Stories

Taking on new challenges – from cooking to cleaning

When coronavirus shut down restaurants, Jari Kallioinen, who has worked in kitchens for decades, adapted to the situation and took up cleaning – finding the positive in extraordinary circumstances.

1 min read
Web_Desktop-Joanna Lukowska
People Stories

Be yourself and stay open to change

In 2011, Polish Joanna Lukowska thought she was going to start her own company after building a career as an auditor at KPMG.

1 min read
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People Stories

Joël Bréa: When passion leads to breakthroughs

When a customer needed a faster, more efficient way of working, Joël Bréa was determined to help.

1 min read
Web_Desktop-Kevin Hosking sat at table
People Stories

Bringing a personal touch to safety

Working his way up from mailroom assistant to Health, Safety, Environment and Quality (HSEQ) Manager over the last decade, Kevin Hosking has used his personal drive to capitalise on ISS career and training opportunities.

1 min read
Web_Desktop-Lettizia Kris Harajanto
People Stories

Lettizia Kris Harjanto: Jumping onto a moving train

In October 2020, Letti embarked on her career at ISS as a Global Management Trainee in Indonesia, graduating in April 2022.

1 min read
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People Stories

Sights set high at ISS

Mareike Nieden has been part of the ISS team since 2019.

1 min read
Web_Desktop-Melanie Cooke still photo
People Stories

Melanie Cooke

Meet Mel, an inspiring example of where hard work and ambition can take you.

1 min read
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People Stories

Michelle Quinn: Making a final wish come true when it matters most

When a young woman in hospice care shared her final wish – to marry the love of her life – Michelle Quinn made it happen.

1 min read
Web_Desktop-Nicolas Muños still photo
People Stories

Nicolas Vargas Muños

Chef Nicolas Vargas Muños takes us on a multicultural journey from Colombia to Denmark, where he discovered his true passion for creatively preparing healthy and delicious food for one of ISS’ key clients.

1 min read
Web_Desktop-People - Agnes Adamer ISS Austria
People Stories

A multinational company with a family feel

Agnes Adamer started working part-time at ISS while studying.

1 min read
Web_Desktop-SG case - Gina_AR002
People Stories

A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001.

1 min read
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People Stories

Jack Chitty

Jack Chitty wasn’t looking for a career at ISS. In fact, when he joined us in 2015, he was happy in his role as a Traffic Officer for Highways England.

1 min read
Web_Desktop-People UK - Neals 5
People Stories

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people – and their commitment to each other – has become characteristic of our culture.

1 min read
Web_Desktop-People - Simon David - Singapore horizontal
People Stories

My door is always open

For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers.

1 min read
Web_Desktop-US People - Xiomara Battle
People Stories

Turning culinary passion into a career

There are many paths that lead us to our passions. Some people take the opportunity to make their passion their profession, doing a job that feeds their ambitions and inspires them.

1 min read
webimage-Robert-Cedermark-Headshot
People Stories

Robert Cedermark: a story of growth and impact

In 2014, Robert Cedermark began his career as a Global Management Trainee (GMT), a move that sparked a transformative professional and personal journey, taking him across the world.

1 min read
Web_Desktop-People - Rozita from Singapore
People Stories

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward – including the operating theatres – are spotlessly clean, for the safety of patients and staff.

1 min read
Web_Desktop-High angle view of child hands holding ukraine flag painted heart isolated on white background
People Stories

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.

1 min read
Web_Desktop-Tashmina Bushra
People Stories

Tahmina Bushra: A life-changing journey

After moving across four countries and shifting from a PhD in molecular biology to uncertain job prospects, she has learned that plans do not always unfold as expected.

1 min read
Original-people wayne fang top 1
People Stories

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19.

1 min read
Web_Desktop-Jarek Dzikowicz (people stories campaign)
People Stories

Jarek Dzikowicz: Strong leadership during a devastating flood

As ISS Facility Manager, Jarek Dzikowicz is responsible for overseeing cleaning and landscaping services at a large materials and recycling company.

25.03.2026 - 1 min read
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