Food

Serving up food with purpose

We love food and are passionate about delighting our customers, tapping into trends and sharing best practice to deliver world-leading food service products.



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What we offer

Fueling high-performance workplaces

We know that food is highly emotive. A quality food experience can shape habits, provide comfort and play an important role in encouraging people to come together at work. As part of a well-designed employee food service, it can support wellbeing, connection and everyday performance.
 
Our passion for food runs through everything we do, from how we cook and serve to how we design menus for the workplace. We bring this approach to catering for business by creating food offers that reflect and encourage curiosity, from recipe development to evolving menus that support modern ways of working.
Industry excellence

Healthcare

Nutrition is a fundamental component of the recovery process. We serve over 5 million patient meals annually, ensuring every meal supports the broader care plan.

  • Clinical precision – Dietitian-led menus ensure 100% compliance with strict nutritional, hydration and allergy requirements. We work closely with clinical teams to ensure food supports the healing journey.
  • Digital safety – Safe Food Pro provides real-time compliance tracking, eliminating paper waste and ensuring absolute safety from kitchen to bedside.
  • Dignity in dining – We prioritise flavour and presentation for all requirements – including texture-modified meals – ensuring patients feel respected and cared for.
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Energy & Resources

On remote sites, the dining hall is where the community recharges. ISS delivers high-energy nutrition for physically demanding work while providing a reliable ‘home away from home’ for FIFO and DIDO teams. 

  • Smarter menus – We optimise local supply chains to maintain quality while proactively managing cost pressures.
  • Performance nutrition – Menus are engineered to support sustained energy, mental focus and physical resilience.
  • Wellbeing on site – Seasonal highlights, themed events and tailored nutrition programs keep morale high, supporting worker retention and mental health.
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Defence

As a service partner to the Australian Defence Force, we provide resilient catering to 94 Defence locations, ensuring those who serve are nourished to perform.

  • Sovereign capability – We prioritise local, veteran-owned and First Nations suppliers to build a resilient supply chain that supports the local economy.
  • Scale & security – High-volume catering models meet strict security standards, providing consistency and safety even during large-scale exercises.
  • A ready workforce – Fresh, nutritious meals support physical and mental readiness for every operational objective.
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How we deliver

Our strategic framework

Every ISS food partnership is shaped by a strategic framework that supports both the people we serve and the organisations that rely on us.

We design menus that enhance mental clarity and physical wellbeing, recognising the link between nutrition and performance. Sustainability sits at the centre of our approach, with local sourcing and a commitment to halving food waste by 2027. Our digital tools – from Safe Food Pro to streamlined ordering platforms strengthen safety, compliance and efficiency. And through innovation in menu design and energy‑efficient service models, we keep our food operations ready for the future.

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Food focus

We love food and are passionate about delighting our customers every day. By tapping into emerging trends and sharing best practice through our Food Fighters forum, we deliver high-quality food service offers.

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Health and wellbeing

We recognise our responsibility to have a positive impact on the health and wellbeing of the people we serve. This includes informing and supporting customers in making balanced, nutritious food choices.

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Sustainability and social value

Food chains account for almost a third of all carbon emissions. As a global provider of food services, we focus on responsible sourcing and reducing our food waste to help lower environmental impact and create positive social value. 

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Digital

Consumer behaviour continues to evolve, increasing the role for digital solutions in food service. We use digital tools to improve accessibility, save time, and support a smoother, more intuitive customer journey.

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Innovation

We live in a world of accelerated change driven by technological advances. We are committed to delivering forward-looking food solutions that respond to new needs while being good for our customers and the planet.

Delivering results that count

5 million
Meals served to healthcare patients annually.
94
Defence sites supported nationwide.
+ 17
Mining sites supported with high-performance dining.
50 %
Food-waste reduction target by 2027.
people make places

The power of our Placemakers

Our food services are brought to life by our Placemakers. From our executive chefs to our front-of-house teams, we invest in a self-delivered workforce that takes pride in every plate. By combining global standards with local heart, our people ensure your food service is delivered with consistency and care. 

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Contact

Talk to us

Elevate food performance across your portfolio. With ISS’ self‑delivered service model, you gain a partner trusted to deliver safe, responsible and consistently high‑quality dining experiences at scale – from hospitals to mining villages and Defence sites.