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Creating space where people and businesses thrive
We are a global facility services provider focused on improving workplace performance. Our purpose is to create and maintain environments so our customers can focus on what matters most.
Global strength. Local expertise
With 325,000 colleagues supporting 40,000 clients across more than 60 countries, ISS brings deep expertise across industries, regulatory systems and operating environments. In Australia and New Zealand, we apply that capability locally. Our teams understand the realities of operating across different sectors from healthcare and aviation through to commercial workplaces, remote environments and defence.
We deliver integrated facilities services that support safe, reliable day-to-day operations. That means consistent service, clear accountability and the ability to scale with your needs.
What this means for you:
- A single partner across multiple services and sites
- Consistent standards, backed by global expertise
- Local teams who understand your environment
People make places
We believe that people make places and places make people.
From strategy through to day-to-day operations, we work alongside our customers to create environments that are safe, productive and welcoming.
Our Placemakers are at the heart of this, they are trained, supported and empowered to deliver high standards and bring a human touch to every interaction.
Delivering results that count
325,000+
50,000+
40,000+
The values that define us
All ISS people are guided by a shared set of values that shape how we work with each other and our customers.
Unity
We work as one team, building strong, collaborative relationships with our customers, partners and communities. By bringing people together, we create better outcomes and more connected environments.
Honesty
We act with integrity and transparency in everything we do. We build trust by doing what we say, taking responsibility, and treating every interaction with respect.
Responsibility
We take our role seriously. From the wellbeing of the people we serve to the environments we support, we act responsibly and make decisions that create positive, lasting impact.
Entrepreneurship
We look for better ways to do things. By embracing innovation and empowering our people to act, we continuously improve how we deliver services and solve challenges.
Quality
We are committed to delivering consistently high standards. Through skilled people, strong processes and attention to detail, we create environments that support our customers to thrive.
Our history and our people
Connecting people and places to make the world work better has been at the heart of ISS since 1901.
What began as a local service business has grown into a global organisation, but our focus has remained the same. We support our customers by creating environments that work, day in and day out.
More about ISS
When we get things right, it improves how people work. That belief shapes how we partner with our customers and how we deliver our services.