About ISS

Creating space where people and businesses thrive

We are part of a global facility services provider recognised for excellence in workplace performance. Our purpose is to create environments where people and businesses thrive. 
ISS Australia & New Zealand

Global strength. Local expertise

With 320,000 colleagues supporting 40,000 clients in more than 60 countries, ISS brings deep expertise across industries, regulatory systems and operating environments. In the Pacific, we translate this global capability into locally attuned delivery, informed by regional workforce experience, community expectations and site‑specific requirements.

Across Australia and New Zealand, we manage some of the region’s most complex and essential workplaces. By combining global scale with local insight, we deliver safe, dependable, day-to-day continuity. This gives you the assurance of a global leader delivered with the focus and responsiveness of a local partner.  

People make places

We believe that people make places and places make people. From strategy through to operations, we partner with clients to deliver places that work, think and give. They choose us because we create, manage and maintain environments that make life easier, more productive and enjoyable. 

Our Placemakers are people who care about the people they support, always adding a human touch to create places that deliver and delight. Every ISS Placemaker in every customer facility is one of us – trained, equipped, motivated and working to high standards.  
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Delivering results that count

325000 +
Employees
50000 +
Customer sites
40000 +
Customers
About ISS

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When we get things right, it enhances lives and makes the world work better. That belief drives who we are and how we work. Explore more about ISS below.  
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Our values

All ISS people are guided ​by a shared set of values that shape our culture, behaviour and approach to customer service. 
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Our legacy

Connecting people and places since 1901, guided by the values that shaped ISS from the beginning. 
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Our commitment to ESG

We are committed to championing sustainable workplaces and making a positive impact on the planet and the communities we serve.
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Our culture

Experience a culture where everyone belongs, contributes and has the opportunity to grow and makes a difference.
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ISS Australia & New Zealand leadership

Meet the ISS Australia & New Zealand leadership team shaping our direction for 17,000-strong workforce.
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ISS Speak Up

Our Speak Up culture enables everyone to raise concerns safely and supports integrity across ISS. 
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Our values
The values that define us

All ISS people are driven ​by a shared set of values. These values are fundamental to our identity and customer service model, shaping how we act as managers, colleagues, and partners to our customers. Living by the ISS values is essential to delivering consistent performance across our services. We trust, we respect, we care, we act and we deliver. 
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Unity

We trust each other and believe in creating equality, inclusion and a sense of belonging for all – a culture where everyone can be their authentic selves.  We trust. 
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Honesty

Our honesty is non-negotiable. We respect our customers, our colleagues and our company. We respect. 
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Responsibility

Indifference is immoral. We care about what we do and for whom we do it. We care.  
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Entrepreneurship

Action speaks louder than words. All our employees have a ‘license to act’ and are expected to do so. We act. 
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Quality

We are professionals with a passion for quality. We deliver on our promise. We deliver. 
OUR LEGACY
Our history and our people

ISS as we know it today was formed in 1934, with origins dating back to 1901. What began as a business providing watchmen to local companies has evolved significantly over time, yet the values that shaped ISS from the start have remained constant. Connecting people and places has always been central to our purpose, guiding how we help the world work better. 
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Create a workplace where people and business thrive. With ISS’ self‑delivered teams, you gain the consistency, care and value that only a truly integrated partner can provide.  
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