Work with us

A partnership based on high standards

ISS works with a diverse national supplier network across Australia and New Zealand to deliver safe, compliant and high‑performing environments in sectors such as Defence, Healthcare, Aviation, Education and Energy & Resources. We partner with organisations that share our commitment to safety, ethical governance, innovation and social value. 
Web_Mobile-2022_Warehouse_14
SUPPLIER RELATIONS

For a strong, transparent supply chain

We act as a good corporate citizen wherever we operate, and we expect our suppliers to do the same. Our aim is to provide a transparent supply chain and assured adherence to the highest ethical standards as expressed in the ISS Supplier Code of Conduct. 

Our suppliers are critical to delivering safe, compliant and high-performing environments across Australia and New Zealand. As a global leader in integrated facility services, we manage a diverse supply chain spanning thousands of partners – from specialist technical contractors and regional SMEs to Indigenous-owned enterprises, disability and social enterprises, veteran-owned businesses and global solution partners. 
ISS Supplier Code of Conduct
Web_Mobile-2022_Warehouse_03

Supplier assurance and onboarding

We operate a structured six-step process to ensure all partners meet our governance, safety, and operational expectations.

All new suppliers complete ISS’ six‑step onboarding process:

 

Mandatory governance frameworks

These documents outline our expectations on safety, ethical conduct, labour standards, quality, environmental management and risk governance.

    1. ISS Supplier Code of Conduct
    2. ISS Pacific Supplier Assurance Manual (Australia | New Zealand)
    3. Purchase Order Terms & Conditions (Australia | New Zealand)

 

 

Defence and Government suppliers

ISS supports secure and critical environments for the Australian Department of Defence. Suppliers in these sectors must meet elevated security expectations:

  • DISP alignment: Membership in the Defence Industry Security Program where applicable.

  • Cyber security: Alignment with the Essential Eight framework.

  • Sovereign capability: Commitments to Australian Industry Capability (AIC) and secure data handling.

  • Commonwealth compliance: Adherence to the Commonwealth Supplier Code of Conduct.
Email us if you’re a veteran vendor
webimage-Defence_MCP-4893_2016

Social value and responsible procurement

We embed social value across our supply chain to create stronger, more inclusive and more sustainable communities. ISS is an industry leader in Indigenous participation, with long-term commitments dating back to 2008. Our approach is centred on business capability uplift and long-standing partnerships.

Our approach includes:

  • Corporate member of Supply Nation and Kinaway Chamber of Commerce.
  • Prioritisation of Indigenous-owned and Supply Nation-certified suppliers.
  • Support for regional and remote procurement.
  • Partnerships with a broad range of Indigenous-owned businesses reflecting diverse capabilities across Australia.
115-1

Fair work and ethical labour

ISS maintains a zero-tolerance approach to worker exploitation.
 
All suppliers must demonstrate:
  • Full compliance with Fair Work legislation and payment of lawful wages/superannuation.
  • No wage theft, sham contracting or unfair labour practices.
  • Transparent employment and subcontracting arrangements.
  • Safe, lawful and respectful working conditions.
  • Full Modern Slavery Act compliance.

ISS conducts ongoing assurance across all tiers of the supply chain.
Web_Mobile-2022_Warehouse_07
Contact

Talk to us

Become an ISS supplier and work with us to deliver quality, safety and positive impact across the places and communities we serve. Register your interest today.
Get in touch