How we work

Welcome to your employee experience

The best workplace experiences start with a genuine connection to your team, your work and the systems that support you every day. At ISS Pacific, people are the heart of everything we do. 

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ISS is a Company of Belonging

We are committed to workplace where you feel safe, respectful and supprted from day one. It is how our leaders show up, how our teams work together and how we recognise different experience and perspectives across our workforce.
 
You are joining a community where you can be yourself, feel valued and build meaningful connections at work.

Growing, connecting and thriving together.

Our Placemakers play a vital role across the environments we support every day.

From frontline teams to support roles, you are part of something bigger. As a Leading Frontline Employer, we focus on making sure you have what you need to succeed, feel proud of your work and continue to grow.

What you can expect from us

Your experience at ISS is shaped by six core elements:

Our Promise | People • Purpose • Perks

Our commitment to you is brought to life through three core aspects of our Employee Experience approach.

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People

A team that backs you.

Our leaders communicate clearly, listen actively and lead with our values of Honesty, Entrepreneurship, Responsibility, Quality and Unity.

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Purpose

Work you can be proud of.

Every role contributes to places that matter, from hospitals and schools to airports and workplaces across the Pacific. 

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Perks

Support for work and life.

We offer accredited training, internal mobility and 24/7 wellbeing support. Through Placemaker PERKS, you also have access to discounts, financial offers and a wellbeing hub for you and your family.

MyISS | your digital hub

MyISS is your secure, one-stop platform for managing your work life.

  • View rosters and payslips
  • Complete ltraining modules
  • Stay up to date with company news
  • Access policies, procedures and safety resources.

Need help?
Our National Contact Centre is available on 1300 834 125 (Mon–Fri, 9am–5pm AEST).
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Your voice shapes ISS

Frontline insight drives real improvement across ISS.

Through MyVoice, our annual employee survey, team conversations and everyday feedback you help shape how we work. We listen and we act to make your experience better. 

Diversity & Inclusion

Connection and community at ISS

Our people come from many different backgrounds, cultures and life experiences.

Employee Resource Groups (ERGs) create spaces for Placemakers to connect, share experiences and support one another. From cultural celebrations to community moments, these groups help bring our workplace to life in meaningful ways.

It is one of the ways we build connection, strengthen teams and create a workplace where everyone feels they belong.

Across Australia & New Zealand, our ERGs focus on seven key dimensions of diversity.

  • Gender Balance

  • Pride

  • Age, Generations & Veterans, Culture, Race & Ethnicity

  • Abilities

  • Aboriginal & Torres Strait Islander Peoples

  • Māori Culture & Identity

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Get in touch

Contact us

Our team is here to support you with the tools, guidance and workplace experience you need to do your best work every day.