Industries | Healthcare

Places that heal with people who care

Behind every high-performing hospital is a partner who keeps the environment safe, infection-controlled and clinically ready for patients. At ISS, we manage the essential non-clinical services from infection-preventive hygiene, and infrastructure to nutrition, so clinicians can focus entirely on patient care. 
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What we offer

Supporting the patient journey

We work as part of your hospital community, creating calm and dependable spaces that help people recover and help your teams deliver care with confidence. By managing healthcare settings with precision, we ease the pressure on clinical staff and protect the patient journey. We share your purpose: to create spaces where patients recover with confidence and staff are supported to do their best work.
how we deliver

A partner at the heart of care

We understand the pace and standards of acute healthcare. By taking full accountability for the non-clinical environment, we maintain a state of constant clinical readiness. Our frontline teams integrate into your daily routines, providing the consistent, compliant support necessary for care to thrive. 
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specialist expertise

Clinical hygiene and infection prevention

In healthcare, hygiene is a clinical intervention. We provide specialised programs for high-risk settings that prioritise medical-grade sanitisation and rigorous infection control.
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Cleaning & hygiene management

Our Pure Space™ methodology is adapted for acute environments, using data-driven monitoring and ATP testing to provide verifiable proof of decontamination. 
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Specialised workforce

ISS teams are trained in clinical-grade cleaning for theatres, ICU, and emergency departments, ensuring every ward meets the highest regulatory standards for patient safety. 
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Constant readiness

By managing high-traffic and high-risk zones with precision, we reduce the risk of Healthcare-Associated Infections (HAIs) and ensure facilities are prepared at all times. 

Results that count

Healthcare at scale: Across Australia and New Zealand, we bring international best practice to local clinical environments to improve health outcomes.
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hospitals supported across the Pacific
5000000 +
patient meals prepared annually
+ 35000000
patient interactions across the Pacific annually
700 +
hospitals supported by ISS globally

Operational excellence for the clinical environment

Strong clinical performance starts with a stable environment. We combine disciplined management with useful digital tools to support teams and infrastructure day in, day out.
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Reliability in every shift

Through disciplined governance, workforce stability and real-time performance oversight, we ensure predictable operations, reduced risk and uninterrupted patient care. 
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Technology with purpose

We deploy digital tools where they add real value. From dietitian-led menu management to real-time compliance dashboards and performance analytics, our digital solutions improve transparency, streamline workflows and empower informed decision-making.
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Supporting workplace excellence

A well-run facility helps hospitals attract and retain top specialists. By maintaining world-class environments and embedding a culture of clinical hospitality, we ensure staff feel supported and confident to do their best work. 

Purposeful ESG: Beyond the clinical

ISS leads in social and environmental responsibility within healthcare, embedding sustainability into every contract. We help our partners navigate the path to net zero through responsible sourcing and waste reduction.

In Australia and New Zealand, we actively support First Nations engagement collaborating with Indigenous and Māori communities to ensure healthcare environments are inclusive and culturally safe. Our innovation in this space ensures that your facility contributes to the long-term health of communities we serve and the planet.
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Innovation in action

Digital food safety (SA Health): Implementing automated compliance and transparency to enhance patient safety across the network. [Read the Case Study]

Cleaning robotics: (Eastern Health):
Eastern Health has introduced robotic floor‑cleaning to improve efficiency and infection‑control outcomes across high‑traffic areas. The technology frees staff from repetitive tasks, allowing them to focus on higher‑value cleaning in patient‑critical spaces.
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Contact

Talk to us

Connect with our healthcare specialists to explore how we can strengthen patient‑first environments across your facility.

 
Get in touch