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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our sustainability

Our Sustainability

Environment
As a global company with some 494,233 employees serving over 100,000 customers in more than 50 countries, ISS influences the lives of many people and has an extensive interface with societies around the globe.

As such, ISS understands that long term business success is closely linked to corporate responsibility and sustainable development. By setting high social, environmental and ethical standards, ISS is paving the way for profitable growth and, at the same time, demonstrating leadership within the industry.

ISS does not measure its success only in financial terms. ISS fulfils its responsibilities and creates value for all key stakeholders, including shareholders, clients, employees, business partners and the community.

We have adopted the principles-based approach to Corporate Responsibility (CR), thus contributing to sustainable development as defined by the international community. Our global CSR report, is in line with the G4 Sustainability Reporting Guidelines, by the Global Reporting Initiative, the world’s most widely used sustainability reporting framework. ISS’ report is in accordance with the ‘Core’ option. We have also used the ISO Standard 26000 Guidance on Social Responsibility and as we are headquartered in Copenhagen, the Danish Standard DS 49001 Social Responsibility Management System – Requirements, as a basis for our analysis and reporting.

This principles-based approach effectively integrates universally accepted principles into the way we do our business. It is a foundation embedded in our Values, our Code of Conduct, our Strategy, the ISS Way and our Leadership Principles. In addition we also work with the principles of SA8000 pertaining to labour and human rights, the Standard is a tool for implementing international labour standards to protect employees.


Supporting our global CSR Report, we have created a report on our local approach and initiatives across the Pacific region (Australia and New Zealand) over the last two years.

For ISS, being a responsible company means taking responsibility for contributing to and not becoming a barrier to sustainable social, environmental and economic development. As such, ISS considers four key areas; People, Planet, Profit and Partners.

People
We endeavour to realise our employees’ full potential by treating them fairly and with respect, offering them work and training, and safeguarding their health, safety and wellbeing. Generally, this improves quality and productivity, as well as enhancing employee job satisfaction and loyalty. Managing people effectively is therefore a core priority at ISS; trained and highly motivated employees are our primary resource. As such we aim to be the preferred employer in our industry and care about our employees’ conditions.

Planet
For ISS, treading lightly is an acknowledgement that as people and companies, we all contribute to the state of the Earth. For us, the use of environmentally friendly cleaning substances, modern tools and processes, and reduced water consumption involves taking responsibility for our planet. But they also create value for our customers and give both our employees and customers healthier, safer and more pleasant working environments.

Profit
We endeavour to run a business where profitability and growth go hand in hand with a strong commitment to combat any form of corruption and bribery. Compliance with competition rules and regulations lies at the heart of our business practices.

Partners
We endeavour to establish partnerships with our customers and suppliers based on goals of profitability and responsibility while minimising environmental impacts and maximising social advantage. As such, creating responsible, profitable partnerships with our customers, suppliers and employees is integrated in our way of doing business. 

Corporate Social Responsibility

224x100-CR Report 2016
Find out more about the Corporate Social Responsibility initiatives across ISS by downloading the latest PDF report from this link to our global website.
Download report

Local CSR Initiatives

224x100LocalCSR_Report
To support our global CSR report, we have created a local report for the Pacific region (Australia and New Zealand) which highlights our local approach and initiatives across our region over the last two years.
Download PDF

Work Health & Safety Policy

SafetyPolicy
ISS is committed to achieving enviable performance in the management of work health and safety. As a people business, making sure each of our employees returns home safely is of the utmost importance to us.
Download our Policy

Environmental Policy

ISS Australia recognises the importance of environmental protection and sustainability.
Download Our Policy