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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Sectors

Resources and Energy

464x207_Resources Sector Page
ISS entered the energy and resources sector in 2008. Since then, we have built strong relationships with many clients and created exceptional village environments, with a focus on quality, safety and maximising workforce productivity.

ISS is one of the leading services providers to the energy and resources sector in Australia, with thousands of employees delivering services directly to villages, camps and townships of varying sizes throughout Western Australia and Queensland, where proven competence and commitment to stringent health and safety standards must be uncompromising.

With our current customers, ISS has invested heavily in innovative systems and equipment to enhance operational outcomes, and developed a diverse team of Resources, Hospitality and Facility Management experts, dedicated to the division. At ISS we recognise our customers require an expert whole-of-village services partner who can deliver a consistently high standard of living for guests across multiple sites, as well as equally high standards across all operational and administrative aspects of the contract.

In our resources contracts, Village lifestyle is the cornerstone of our service delivery. Our experienced managers are focused on maximising each ‘touchpoint’ where our services interact with guests. From creating varied, delicious and healthy catering, to establishing quality tavern entertainment, pleasing grounds and clean rooms – we create a highly desirable ‘home away from home’. We have also successfully implemented village lifestyle programs across our town services contracts, designed to improve the health and wellbeing of residents and FIFO workers.

Our point of difference is our proven ability to deliver a people solution - staff who are well presented, well trained, and who ‘go the extra mile’ to deliver an outstanding customer service for staff and residents. We foster a purpose-led culture with staff who understand and are aligned to our customers’ goals. We empower our staff and engage them with dedicated training and recognition programs.

At ISS, we also have a strong focus on safety and our record in the Resources sector is second to none. We have best in class safety and risk control systems, owned by the line and closely supported by Corporate. Our dedicated divisional safety experts continually improving our work practices to provide a safe environment to live and work in. Our focus on safety and appropriate training gives you re-assurance, we have proven systems and work methods so all employees are aware of how to do their job safely and to the highest standard of quality.

ISS has an active Indigenous Employment Program and through partnership with community organisations and employment agencies, provides opportunities for communities to grow and develop. We are also committed to sustainability and use innovations to reduce waste, lower usage and cut costs for our business and that of our customers.

ISS has the expertise to provide our resources customers with a robust service solution that includes optimum labour efficiencies, transparent and real-time reporting systems, customer feedback mechanisms, established supply chain networks and proven transition frameworks.


Evidence

Key customers in the resources & energy sector include: 

  • BHP
  • BMA
  • OZ Minerals
  • Roy Hill
  • Searipple
  • Wesfarmers Curragh
  • Citic Pacific Mining
  • Homegroud Villages

ISS also provides services for resources customers in Norway, Sweden and Argentina.

Sales Contact

Contact Us

For operational queries, contact our Perth office on: +61 8 9445 4400

For more information on the services we can provide, contact our sales team:

Carl Pie (WA)
Tel: 0472 848 332

Download Brochure

Resources Brochure

Find out more about our capabilities and service delivery approach for the Resources sector.

Download PDF