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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Sectors

Healthcare

464x207_Healthcare Sector Page
ISS delivers non-clinical services throughout Australia’s Healthcare sector, striving to enhance patient experience. Patients, clinicians and visitors experience ISS services through thousands of touchpoints, all of which we carefully plan and manage to create positive experiences.

The healthcare sector is a core business focus for ISS, with over 20 years experience working across numerous hospitals in Australia. We are one of Australia's largest providers of non-clinical support services, employing over 1,600 staff servicing 27 public and private hospitals. We also provide services to more than 300 hospitals and healthcare facilities across the globe.

We have worked diligently to build a specialist division of professionals who can seamlessly mobilise key drivers into a robust service solution, aligning to each customer's patient-centered care approach and supporting patient recovery and well-being.

An ISS non-clinical support service can help your hospital service to:

 - Improve performance compliance, patient satisfaction, productivity and cost saving targets
-  Minimise rates of hospital acquired infection
 - Introduce practice improvements promoting quality service and safe care
 - Introduce fit for purpose and proven technological innovations
 - Invest in net generation infrastructure and equipment
 - Maximise bed availability by optimizing patient flow and throughput
 - Integrate teams to promote a consistent and seamless patient experience

At ISS, we focus on recruiting the right people and our hospital-specific training ensures our staff understand the importance of the role they play in patient-centered care. The ISS team understand the connection between a positive patient experience and positive health outcomes. Team members are empowered and are personally accountable for the quality of service they provide and are supported to excel.

Evidence

Key customers in the healthcare sector include:

 
  • Lyell McEwin Hospital
  • Royal Women's Hospital
  • Queen Elizabeth Hospital
  • St Georges Hospital
  • Eastern Health Network
  • Northern Health Network
  • Waratah Private Hospital
  • St Vincent's Private Hospital
  • St Andrew's Private Hospital
  • The Canberra Hospital
  • Royal Dental Hospital of Melbourne

ISS also provides services for healthcare customers in the UK, Singapore, Hong Kong, Thailand and across Europe.

 
 

Download Brochure

224x100_ISS Helathcare Brochure 2018

Find out more about our capabilities and service delivery approach for the Health sector.

Download PDF

Sales Contact

Contact Us

To find out more on the services available for the healthcare sector contact:
Maria Kucherhan
E: maria.kucherhan@au.issworld.com