A notable aspect of the contract lies within its scale and complexity, with ISS set to provide a fully integrated suite of services to meet the diverse needs of the operation, with a focus on delivering exceptional resident village environments. The scope of work encompasses a wide range of integrated solutions, covering critical areas such as catering, laundry, housekeeping, mine site cleaning, reception services, retail operations, tavern management.
A key component of the contract, aligned with Clermont operation’s commitment to innovation and sustainability, is the ISS trending and forward-thinking food offer. This innovative approach includes user-pays systems and cutting-edge technologies, delivering an enhanced dining experience and greater flexibility for residents.
Paul Archer, Executive General Manager of Resources at ISS, commented “Our success with Glencore is a testament to our unwavering commitment to excellence in service delivery. Securing this new contract reflects our operational maturity along with the strong reputation we have built across the Bowen Basin by consistently providing the best resident experience and establishing welcoming, safe and secure environments where workers can rest, refuel and be at their most productive. We look forward to developing a strong partnership with Glencore as we continue to expand within the Australian Resources industry.”
This contract reaffirms ISS's commitment to delivering exceptional services. By leveraging its track record of excellence and a focus on innovation, ISS aims to enhance the overall experience for the residents at the Clermont operation while ensuring efficient and seamless facility management.
As a global leader in facility services, ISS continues to set new benchmarks in the industry. With sustainability, safety and customer-centric solutions at the forefront, the company remains at the cutting edge of facility management, consistently providing forward-looking and integrated services.
ENDS
About ISS
ISS is a leading workplace experience and facilities management company. With a presence in more than 30 countries worldwide and with more than 15,000 employees across the Pacific, who we call 'Placemakers'. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence across Resources, Aviation, Healthcare, Education, Defence and Government sectors.
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ISS: media@au.issworld.com
For more information about ISS Facility Services Australia and New Zealand see:
LinkedIn: ISS Facility Services Australia and New Zealand
Website: www.au.issworld.com