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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
News
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Connecting people and places to make the world work better

With its new purpose, ISS articulates its core value to their people, customers and the society at large.


Today, ISS launched a new purpose that reflects ISS’s story and its value proposition for customers. The purpose summarises ISS’s narrative and will be supported by a refresh of its visual identity, which will roll out across the company beginning in July 2020.

Over the years, customers have chosen ISS because of its leadership in creating, managing and maintaining environments that make life easier, more productive and enjoyable for customers and their users. Today, whether it is hospitals healing patients, businesses boosting productivity, airports transferring passengers or manufacturing sites producing goods, ISS’s people are always there to help.

Aimed at bringing ISS’s current strategy to life, the new purpose reflects the company’s recent strategic acceleration and greater focus. ISS’s business has evolved since it began in 1901 – from starting as a small security firm to becoming a global company that creates and drives workplace experience with people who care. More recently, ISS has further strengthened its role as a strategic adviser to key accounts, expanding its ability to derive greater value from real estate portfolios and to deliver curated workplace solutions that help customers attract and retain both talent and business.

Jeff Gravenhorst, ISS Group CEO, says:

“ISS has always put people first. The significant contribution our people make in supporting our customers has never been more evident than during these COVID-19 times.  We should rightly be proud of this. Today, we take the opportunity to articulate our story in a clearer, more inspiring way.  We have always been purpose-led with a proud heritage of fairness, equality and inclusion.  We now seek to define our purpose and bring to life the value we bring to our colleagues, customers, investors and society at large.”

A facelift to the brand identity

To reflect the new purpose, ISS has given its brand and visual identity a facelift with fresh new colours, fonts, illustrations, icons, photography style and visuals. The new identity reflects the purpose with sharper focus, modern design and greater consistency across all touchpoints – including an entirely new website, where the ISS brand comes to life a bolder and brighter way.

ISS helps create places that work, think and give

At the heart of ISS’s new corporate narrative is the idea that people make places and places make people, while also acknowledging the variety of customer needs. ISS continues to serve customers across industries, including banking, technology, life sciences, healthcare, aviation and transport, and manufacturing. With this in mind, ISS helps create places that work, think and give – providing a clear framework for understanding and meeting customers’ unique needs.  

Andrew Price, ISS Group CCO, explains:

“The world of work is a functional place – a place that simply needs to operate. Places need to be clean and the lights kept on. Users need to be safe and secure and supported as they go about their business. These are places that work. But the boundary between work and life is blurring. Customers want more than functional. They want experience. Taking a more emotive perspective requires us to create places that think. Then there are customers that require places that give – places where people are at the core. These are places that must enhance lives because there is no discernible boundary between work and life.

“We provide and deliver for all types of customers.  We know that when we get things right, it enhances lives and makes the world work better –and that is what drives us. We believe that people make places and places make people.”