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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
News
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ISS Retains and Grows Largest Pacific Contract with Property NSW

ISS Facility Services has been successful in retaining and growing our largest contract in the Pacific region with Property NSW (PNSW). Starting in March 2019, ISS will deliver cleaning services to over 1,300 sites including schools, TAFEs, police stations and government buildings across the state, having been awarded three regions in the Whole-of-Government Facilities Management (Cleaning Services) contract.
ISS has worked in partnership with PNSW for almost 25 years, with this contract commencing as a first generation outsourcing contract in 1994. Under the new contract iteration just announced by the NSW Government, ISS has retained our current regions of North Coast and South West Sydney and have been awarded an additional region in metropolitan Sydney; covering the eastern suburbs from the southern shores of Sydney Harbor down south to Cronulla. The contract which combines the three packages, which will run for a five-year term.

ISS CEO Australia and New Zealand, Scott Davies comments: “We are genuinely excited to make this announcement today. Having worked with the NSW Government for more than 25 years, the retention of our contracts in the North Coast and South West Regions is a huge vote of confidence in the outstanding work performed by our 2,000 employees on this contract every day. To add the Sydney Region to our portfolio is equally exciting and we look forward to welcoming more than 1,000 new employees to the ISS family in March 2019!”

Throughout our long tenure, ISS has demonstrated a true partnership approach with PNSW. Our collaborative ‘open book’ style of account management and proactive communication has continuously improved contract performance, value and savings for PNSW. ISS has focused on delivering long-term efficiencies while maintaining a high quality cleaning service across all government facilities.

Over the next five years, ISS will continue to drive initiatives to improve outcomes and enhance the customer experience. We will directly-employ all 3,000 staff on this contract, proudly ensuring ethical employment and fair wages for our valued workers and reduced risk for PNSW. We look forward to strengthening our relationship with PNSW and delivering even better outcomes for the wider NSW population.

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