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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
News
464x207_yearning up 2018

ISS Returns to Lockhart River to Check In with Local Business Start-Up

For the fourth consecutive year, ISS has taken part in Bond University's award-winning Yarning Up Experience.

This year, ISS’s Executive General Manager – Education, Phillip Thomson, joined a group of 17 corporate executives and educators who travelled to the remote Indigenous community of Lockhart River in far north Queensland for a unique four-day ‘immersion’ in day-to-day life and traditional culture.

“ISS has a long history with Bond University, having provided facility services at their Gold Coast campus for the past 9 years, but it is much more than a business relationship,” said Phillip.

“Their genuine commitment to improving outcomes for Indigenous Australians aligns very closely with ISS’s own philosophy so we have partnered with them to support Indigenous scholarships and in other fundraising programs, such as the University’s annual Indigenous Gala and Art Auction. One of the most impactful collaborations, however, has been the involvement of some of our senior executives in the annual Yarning Up trip.”

The 2018 Yarning Up experience involved visits to Lockhart State School, the early childhood centre, Lockhart River Art Gallery, the women’s shelter, the police station and the health clinic. Most significantly, it presented multiple opportunities to ‘yarn’ one-on-one with Elders, leaders, educators, business operators and families at community barbeques, morning teas and picnic lunches.

As a result of one such encounter two years ago, ISS supported the establishment of a cleaning services start-up in the community.“Establishing a locally owned and operated business in a small remote community is not easy,” said Phillip“Going up to Lockhart River gave me an opportunity to check in with Lockhart Asset Services to see how they are going and how we might be able to help them grow and sustain the business. That is one of the real strengths of the Yarning Up model: not only does it highlight opportunities where we can help a small community build capacity; it gives them access to a network of experienced business people who understand their challenges and can offer targeted, relevant assistance.”

Bond University has been operating the Yarning Up experience since 2014, alternating remote community visits between Lockhart River and the Torres Strait Islands.

“This year we were really encouraged to see the positive changes happening in Lockhart River since Bond University first visited four years ago,” said Yarning Up co-host, Narelle Urquhart, who serves as Bond University’s Indigenous Cultural Support Officer.“There are new houses that have been built by local people and new locally-owned businesses now operating – some of which, such as Lockhart Asset Services, have been mentored and financially supported by our previous Yarning Up corporate participants.”

Yarning Up is a previous winner of the Queensland Premier’s Reconciliation Award and the ATEM/Campus Review Award for Excellence in Community Engagement. Since its inception, more than 40 educators and corporate executives have experienced life in Lockhart River or the Torres Strait Islands.


224x100_RAP Storybook
The RAP Storybook outlines ISS’ activities to develop Indigenous engagement within our business.
Download RAP Storybook 2017