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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
News
464x207_svphw ISS Delivers Cook Fresh Service at St Vincent's Private Hospital Werribee

ISS Delivers Cook Fresh Service in New IFS Contract with St Vincents Private Hospital Werribee

ISS has commenced its new contract at St Vincent's Private Hospital Werribee (SVPHW), providing non-clinical support services at the brand-new facility in Melbourne's West. Leveraging our extensive global expertise, this is an expansion of ISS' partnership with St. Vinent's Health where quality and balanced meals are cooked onsite for patients, helping them return to health.  
Awarded the contract in 2017, ISS commenced services on Tuesday 30th January 2018 when SVPHW opened its doors to its first patients. ISS is providing a fully integrated service solution including food, cleaning, waste, portering and other services, to support the hospital’s Vision of “leading through research driven, excellent and compassionate health and aged care.”

SVPHW has the capacity for 112 beds, to support over 16,000 residents living and working in Wyndham, one of Australia's fastest growing municipalities. The new private Catholic hospital is a state-of-the-art facility, which began construction in 2015. ISS was proud to join SVPHW last year, and provide our expertise to prepare the hospital for its first patients.

Providing a new cook fresh service to SVPHW, ISS’ catering excellence division and health services experts have collaborated with SVPHW to give patients the food experience they expect from a leading private hospital, and the standard menu includes high-end restaurant quality dishes. ISS’ ‘cook fresh’ meals use locally-sourced ingredients and are prepared as close as possible to meal service times, ensuring freshness and the ability to provide alternative choices at late notice.

ISS provides non-clinical support services for over 28 hospitals nationwide and more than 300 hospitals worldwide. This includes extensive experience in Victoria with Northern Health, Royal Womens and Eastern Health, as well as three St Vincent’s Private Hospital sites in Melbourne’s East . ISS will leverage this significant local and global expertise to deliver an efficient, patient-centred care model for SVPHW that focuses on safe and positive patient experiences.

As a values-based organisation, the ‘ISS Difference’ is about the thousands of touchpoints our people have every day with patients, clinicians and visitors. Contributing to patient care is our purpose; it is what motivates our team to take pride in their work.

ISS CEO of Australia and New Zealand, Scott Davies, comments: “ISS is proud to continue our excellent partnership with St Vincent’s in this brand new facility, providing integrated facility services. St Vincent’s is a valued customer and I’m delighted that ISS is also expanding our patient food capability, to deliver the best health outcomes for patients.”

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224x100_ISS Helathcare Brochure 2018

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