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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
News
464 x 207px_perth airport retention

ISS Retains Major Aviation Contract with Perth Airport

ISS Facility Services Australia has retained its contract to provide security services at Perth Airport. ISS has had a close collaborative partnership with Perth Airport for 14 years, and welcomes this opportuntiy to continue our patnership for a further five years.
Since 2003, ISS has delivered security services for Perth Airport, including passenger and bag screening as well as other landside and airside security services. Employing over 300 security professionals, this is a Top 10 contract for ISS across our Australian operations.

Throughout our tenure at Perth Airport, ISS has adopted a customer-focussed approach, aimed at positively contributing to the passengers’ travelling experience. In 2017 we achieved the highest ever Airport Service Quality (ASQ) scores in our security operations across four main disciplines including staff courtesy, thoroughness of security inspection, queue wait times and passenger safety.

ISS also has an excellent employee safety record, an acute focus on managing risk & compliance and has ‘pushed the envelope’ with technology innovations to enhance service. All these impressive results has resulted in the ISS security team receiving multiple awards in 2017, including seven ISS Apple and CEO recognitions.

Jonathan Reeves, ISS Executive General Manager – Aviation & Transport, comments: “ISS and Perth Airport have enjoyed a collaborative partnership for 14 years, working as ‘one team’ to deliver on shared goals. We are proud to continue this valued relationship to help make Perth Airport the premier gateway to Western Australia”.

ISS provide security screening services for 6 out of Australia’s 10 biggest airports and screen over 45 million passengers on over 330,000 flights each year. As the national leader in aviation security in Australia, ISS has unmatched expertise in delivering outcomes-focussed security services to our aviation customers.

Perth Airport is located 12km from Perth. It is the fourth busiest airport in Australia in terms of passenger traffic, with approximately 14 million passengers travelling through the Airport during the 2016/17 financial year. There are 20 international and 13 domestic and regional airlines that operate at Perth Airport, connecting travellers to more than 110 destinations around Australia and overseas.

Aviation Sector

As one of Australia's largest service providers to the aviation and transport sector, we understand the complexities of these high risk environments. Discover more on the provision of security and cleaning services to over 70% of the country's transport hubs.
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